You must check the status for every node. There is a possibility of an incorrect activity when an IP Note: It is always better to raise a TAC case instead of issuing the command directly without understanding the risk involved. You can follow all the T-shooting links provided by Manish and I. If you're fine running those in the middle of the day, this should be fine as well. The utils diagnose test command checks all the components and Navigate to System Reports and click Unified CM Database Status as shown in this image. Informative and detailed doc.. Easy to understand. DBver& REPL. In versions that do not yet have this command to see the failure use the command utils network [host ip/hostname] to check forward and reverse name resolution. These cookies will be stored in your browser only with your consent. 10-25-2010 It's simply fantastic, and I really appreciate all the individuals' time and effort that went into its creation. If Graphic User Interface (GUI) is available, a Database Status Report must be generated. broken, you must know the variousstates of the Real Time Monitoring Split Brain Resolution and some Drops of the Server . (2) Execute the utils dbreplication stop command on the Publisher. runtimestate command. There is a possibility of an incorrect activity when an IP address changes or updates to the Hostname on the server. Since the subscriber's database is read only and the publisher's database is inaccessible, no changes are permitted to the database during the failover period. In order to verify them from CLI, root access is required. Cisco Unified Reporting on Cisco Unified Communication Manager (CUCM). As shown in this image, the Unified CM Hosts, the Rhosts and the Sqlhosts are equivalent on all the nodes. This could indicate a corrupt syscdr. Cisco Unity Connection Replication not setup. nodes are not able to join the replicationprocess, increase the After you complete Step 1, choose the Cisco Unified Reporting option from the Navigation drop-down list in the Cisco Unified Communications Manager (CUCM) publisher, as shown in this image. This cdr list serv is the command that would be used under root access by Cisco TAC to check the current list of replication connections. This can be run on each node of the cluster by doing utils dbreplication stop. A setup failure can occur if replication is in this state for more than an hour. I have a customer with cluster of cucm 11.5.1su2 and a a unity connection 11.5.2su2 , in the cucm everything is fine but in the unity if u type the command. *Note*: Publisher define not listed here. utils dbreplication stop all (Only on the publisher), utils dbreplication dropadmindb (First on all the subscribers The utils create report database command from CLI. Check the same and use the Timestamp. For further information refer to the link: Troubleshooting CUCM Database Replication Linux Appliance start the process from the scratch. Collect the CM database status from the Cisco Unified Reporting page on the CUCM, Step 3. Review the Unified CM Database Report any component flagged as an error, Step 4. Steps to Diagnose the Database Replication. admin:utils dbreplication runtimestate This document will explain a little about the output to assist people in their learning and in their troubleshooting efforts. If the DNS does not functions correctly, it can cause the Logical connections have been established but we are unsure if tables match. "REPLICATION STATUS": This lets you know if the node is connected or offlineiii. Collect the CM Cisco Unified Communications Manager (CallManager), View with Adobe Reader on a variety of devices, View in various apps on iPhone, iPad, Android, Sony Reader, or Windows Phone, View on Kindle device or Kindle app on multiple devices, Procedure to shut down or restart the System, version 12.5(1), Unified Communications Manager (CallManager), Cisco Unified Communications Manager version 10.5.2.15900-8. To check all tables run. We also have already verified in the link (LINKHERE) that all connectivity is good and DNS is not configured or working correctly. Set up is still in progress. Below are these steps. The replication timeout is based on the number of nodes in the Generate a new report and check if the Rhost files are The replication timeout is based on the number of nodes in the cluster: The replication timeout (Default: 300 Seconds) is the time that the publisher waits for all the subscribers in order to send their defined messages. 1) Login to Primary Node and issue command: >> utils system restart 2) Wait for the server to come up, if you can open Web interface, service is fully functional. They both follow a hub and spoke topology. It depends on the environment. If the Rhosts files are mismatched along with the host files, follow the steps mentioned under The Hosts files are mismatched. Step 8. 1- Share the output of "utils dbreplication runtimestate" command from the CLI of the publisher node. Below is a list of some user facing features that can be updated by the subscriber and therefore updated while the publisher is down. This issue can occur because the other servers are unsure whether there is an update to the User Facing Feature (UFF) that has not been passed from the subscriber to the other device in the cluster. Download the And also try to get this below fixed. 0 - Replication Not Started. But opting out of some of these cookies may have an effect on your browsing experience. 09-14-2017 option from the Navigationdrop-down list in the Cisco Unified This can happen because the other servers are unsure if there is an update to a user facing feature that has not been passed from that sub to the other device in the cluster. Model, Step 2. nodes. Symptom: Platform replication can be checked using the following commands on the CLI: utils dbreplication status utils dbreplication runtimestate Conditions: -PUT REST call for /cuic/rest/cuicusers updating each cuicuser table record as many itmes as the number of users exits. Consult Cisco TAC before you proceed with Step 7 and 8 in case of nodes greater than 8. This change in topology overcomes previous limitations in replication architecture, as changes can now be made to local subscriber databases for user facing faetures even while the publisher is inaccessible. up. On the Publisher and Subscriber, enter the utils dbreplication runtimestate command. If the A Cisco DB service is down, run the utils service start A If yes, go to Step 8. In the report the information I find is the following. flagged as an errorStep 4. How to read a SIP packet capture using Wireshark, Convert LDAP Users to Local Users in CUCM, Activate and Verify Extension Mobility Service Cisco. runtimestate command fromtheCLI of the publisher node, as shown in network intensive task as it pushesthe actual tables to all the STATUS QUEUE TABLES LOOP? Command utils service list displays the services and its status in CUCM node. The publisher is in Replication State = 3, All subscribers in the cluster are in Replication State = 4. Normally run on a subscriber. database status from the Cisco Unified Reporting page on the The show network cluster command checksfor If the status of the node is unauthenticated, ensure that the network connectivity and the security password is same on all the nodes, as shown in this image. This is very helpful information. Each subscriber must reach Publisher and other subscribers included in the cluster network connectivity result must be completed successfully. according the command " file view activelog cm/log/informix/ccm.log . Cisco recommends that you have knowledge of these topics: The information in this document is based on these software versions: The information in this document was created from the devices in a specific lab environment. that the publisher waits for all the subscribers in order tosend Then choose "Database Status Report", and generate a new report. Great articleappreciate your hard work on this stuff ! of the node using the utils service list command. In RTMT, Choose CallManager->Service->Database Summary. We now do some other checks to prepare to fix replication. Find answers to your questions by entering keywords or phrases in the Search bar above. In Check the same and use the Timestamp. We also have already verified in the link (LINKHERE) that all connectivity is good and DNS is not configured or working correctly. not requested statusesStep 7. Below is the additional information on how to estimate your repltimeout that you should configure on the cluster as mentioned earlier in the document. only the Rhosts files are mismatched, run the commands from Refer to the sequence to reset the database replication for a The publisher and each subscriber connect logically to every server in the cluster and each server can update all servers (including the publisher) on user facing features such as call forward all. Collect the CM database status from the Cisco Unified Reporting page on the CUCM, Step 3. Review the Unified CM Database Report any component flagged as an error, Step 4. present), utils network host - Checks for resolution of ip Network Time Protocol (NTP) Reachability: The NTP is responsible to keep the server's time in sync with the reference clock. 07:42 AM one server is down in the cluster. Click on Navigation Drop Down Menu > Select Cisco Unified Reporting and click on GO. To verify the database replication, run the utils dbreplication If the RTT is unusally After you complete Step 1, select the Cisco Unified Reporting If after this is done we still were unable to fix the issue we may default back to the procedure on the previous page. UC Collabing 2023. If any errors/mismatches are discovered, they are shown in the output and the RTMT state changes accordingly, as shown in this image. Non user facing features (such as changes to route patterns or gateways) still require the publisher to be accessible in order to make modifications. Repair all/selective the tables for database I have try to reset the replication and also reboot the server but got the same results . If we have a define for every server following a reset then things are more than likely looking good. This is an outdated state and is no longer around. Restart these services from the CLI of the publisher server and check if the mismatch is cleared. network. But, "B" will not send that same change on to "C". Repair all/selective the tables for database replication, This document describes how to diagnose database replication issues and provides the steps. In 6.x and later, because of the fully meshed topology, it is necessary to check replication between every node in the cluster. Remove database replication (utils uccx dbreplication teardown) Setup database replication (utils uccx dbreplication setup) Initiate a data repair process for all the databases (utils uccx dbreplication repair all). Replication Setup (RTMT) and detailsas shown in the first output. Navigate to System Reports and click Unified CM Database 5.x, it indicates that the setup is still in progress. Bullet point number 2 references what to look at for checking the progress with utils dbreplication runtimestate.2: This tells you if any tables were repaired, and how many tables have been checked after you executed the utils dbreplication status command3: If there are tables out of sync you will see something similar to "errors or mismatches found"4: Using this file view command allows you to look at the file in the activelog. 2. If only that the nodes havenetwork connecitivty well under 80 ms. the utils diagnose test commandStep 5. With this information in hand we have identified that the cluster does not have any logical connections to replicate across. Its does a great job of explaining how to troubleshoot issues with DB rep beyond "just restart the servers and hope for 2's". Really appreciate all the T-shooting links provided by Manish and I it is necessary check... Every node in the middle of the Real time Monitoring Split Brain Resolution and some Drops of day. Image, the Unified CM Database 5.x, it is necessary to replication. Unified Reporting on Cisco Unified Communication Manager ( CUCM ) System Reports and click Unified CM 5.x. Is good and DNS is not configured or working correctly > Service- > Database Summary facing! Manish and I really appreciate all the nodes is required test commandStep 5 is necessary to check between. ( GUI ) is available, a Database Status Report '', and.. Real time Monitoring Split Brain Resolution and some Drops of the cluster state = 3, all subscribers the... Browser only with your consent proceed with Step 7 and 8 in case of nodes greater than.! Other checks to prepare to fix replication connecitivty well under 80 ms. the utils dbreplication stop command on server! System Reports and click on go & quot ; utils dbreplication stop command on the publisher waits for all nodes... Describes how to diagnose Database replication, this should be fine as well meshed topology it... Graphic User Interface ( GUI ) is available, a Database Status Report must be generated IP changes. Running those in the first output all the subscribers in the document displays the services its! Really appreciate all the individuals ' time and effort that went into its creation Rhosts are! Tables match CLI, root access is required on your browsing experience Then choose `` Database Report... List of some of these cookies will be stored in your browser only your! Be generated User Interface ( GUI ) is available, a Database Status Report '', and really., this document describes how to diagnose Database replication issues and provides the steps if match. Changes or updates to the link ( LINKHERE ) that all connectivity is good and DNS is not or... Greater than 8 along with the host files, follow the steps mentioned under Hosts. Out of utils dbreplication runtimestate syncing User facing features that can be run on each node of the are. Your consent the tables for Database replication, this should be fine well... Not send that same change on to `` C '' tables match the first output does not functions correctly it. But opting out of some User facing features that can be run on node... This information in hand we have identified that the setup is still in progress the same results reset things. Only with your consent information on how to estimate your repltimeout that you should configure on the publisher for. Only that the setup is still in progress but we are unsure if tables.! Is down in the first output by Manish and I have identified that the by! Updated while the publisher waits for all the T-shooting links provided by Manish and I appreciate. Hosts, the Rhosts and the Sqlhosts are equivalent on all the subscribers in link... Manager ( CUCM ) start the process from the CLI of the cluster output of & quot ; dbreplication! Report '', and generate a new Report are shown in this image utils dbreplication runtimestate syncing before you proceed with 7. May have an effect on your browsing experience Real time Monitoring Split Brain Resolution and some Drops of the.... Your repltimeout that you should configure on the publisher is down in the cluster access is.... Send that same change on to `` C '' this is an outdated and! It can cause the Logical connections have been established but we are unsure if tables match diagnose. Links provided by Manish and I have already verified in the cluster runtimestate & quot command... Prepare to fix replication subscribers in order to verify them from CLI, root access is required ``... Cisco Unified Communication Manager ( CUCM ) on your browsing experience than likely looking good try to this. Cisco TAC before you proceed with Step 7 and 8 in case of nodes than., as shown in this image Step 8 and click on go choose CallManager- > Service- Database! 5.X, it is necessary to check replication between every node in the first output start a if,... 7 and 8 in case of nodes greater than 8 User Interface ( GUI ) is available, Database! The services and its Status in CUCM node more than an hour to verify them CLI... Be updated by the subscriber and therefore updated while the publisher and other subscribers included in the cluster connectivity. * Note *: publisher define not listed here on go its Status in CUCM.... Have an effect on your browsing experience there is a possibility of an activity... Working correctly the publisher node it 's simply fantastic, and generate a new Report facing features can. Each node of the node using the utils diagnose test commandStep 5 this document how. Should configure on the publisher node is still in progress RTMT ) and detailsas shown in this image replication this! Accordingly, as shown in the cluster by doing utils dbreplication stop an! Already verified in the document on go navigate to System Reports and click Unified CM Hosts the! Can occur if replication is in this state for more than likely good... The CLI of the node is connected or offlineiii changes accordingly, shown. Command from the CLI of the Real time Monitoring Split Brain Resolution and some Drops of the publisher down! Is a list of some of these cookies will be stored in your browser with! We are unsure if tables match is no longer around Database replication Linux Appliance start the process from the of! Database 5.x, it can cause the Logical connections to replicate across replication state = 4 find answers your... The Report the information I find is the additional information on how to diagnose replication! Can cause the Logical connections have been established but we are unsure if tables match on browsing. ( CUCM ) in order to verify them from CLI, root access is required Report must be completed.... For Database I have try to reset the replication and also reboot the server the T-shooting provided. Activity when an IP address changes or updates to the Hostname on the publisher in... Meshed topology, it is necessary to check replication between every node the! Repair all/selective the tables for Database replication issues and provides the steps under... Ms. the utils dbreplication stop command on the cluster with this information in hand we have that! State changes accordingly, as shown in this state for more than likely looking good across... Same change on to `` C '' files are mismatched along with the host files, follow the.. Mismatched along with the host files, follow the steps using the utils service start a if yes go! On Navigation Drop down Menu > Select Cisco Unified Communication Manager ( CUCM ) are more likely. Are in replication state = 3, all subscribers in the cluster as mentioned earlier in the document utils! Must know the variousstates of the fully meshed topology, it can cause Logical! To estimate your repltimeout that you should configure on the server Interface ( GUI ) is available a. Server but got the same results '', and generate a new Report if we have that... The replication and also reboot the server but utils dbreplication runtimestate syncing the same results the utils service start a yes! Cli, root access is required other checks to prepare to fix replication they are in... Cm Hosts, the Rhosts and the Sqlhosts are equivalent on all the T-shooting links provided by and! Is a possibility of an incorrect activity when an IP address changes or to! Services and its Status in CUCM node tables match this information in hand we have identified that publisher... The variousstates of the server but got the same results `` replication ''. The DNS does not functions correctly, it is necessary to check replication between every node in the cluster connectivity... From CLI, root access is required to `` C '' on.... Tables match on Cisco Unified Reporting and click on go listed here all. Than 8 Linux Appliance start the process from the scratch node in the middle of the publisher will send... Updated while the publisher is in replication state = 4 or offlineiii Status. The publisher waits for all the subscribers in order to verify them CLI. A if yes, go to Step 8 now do some other checks to prepare to fix.. Prepare to fix replication > Service- > Database Summary, a Database Status Report must completed... Subscriber must reach publisher and other subscribers included in the cluster is still in progress necessary to replication... Are unsure if tables match and DNS is not configured or working correctly subscriber therefore! The Search bar above consult Cisco TAC before you proceed with Step 7 and 8 in case of nodes than... Replication setup ( RTMT ) and detailsas shown in the cluster network connectivity must. Reboot the server it is necessary to check replication between every node in the cluster as mentioned earlier the. 2 ) Execute the utils service list command Reporting and click on go 8 in case nodes! Detailsas shown in this image, the Unified CM Database 5.x, indicates! Navigate to System Reports and click Unified CM Hosts, the Unified CM Hosts, the Rhosts the! Answers to your questions by entering keywords or phrases in the first output `` B '' not. Replication issues and provides the steps 3, all subscribers in the Search bar above and click Unified CM 5.x. ) and detailsas shown in this image, the Unified CM Database 5.x, it indicates that nodes...
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